Last Updated: August 11, 2026

Welcome to WarmOlv (“WarmOlv,” “we,” “us,” or “our”). We respect your privacy and are committed to protecting the personal information you provide when you visit, browse, purchase from, or otherwise interact with TheWarmBox.com (the “Website”).

This Privacy Policy explains what information we collect, how we use it, when we share it, how we protect it, and the choices you may have regarding your personal information.

By using our Website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, information automatically collected when you use our Website, and information received from third-party service providers.

Information You Provide Directly

Depending on how you interact with WarmOlv, we may collect:

Full name

Email address

Telephone number

Billing address

Shipping address

Order and purchase information

Products purchased

Customer service communications

Reviews, feedback, or other information you voluntarily submit

Information provided when signing up for emails, promotions, or other communications

Any other information you voluntarily provide to us

Please do not submit sensitive personal information through our Website unless we specifically request it and it is necessary for the service being provided.

Payment Information

When you make a purchase, payment information may be collected and processed by our third-party payment processors.

We do not intentionally store your complete credit or debit card number on our own systems. Payment information is handled according to the privacy policies and security practices of the applicable payment processor.

2. Information Collected Automatically

When you visit our Website, certain information may be automatically collected, including:

IP address

Browser type

Device type

Operating system

Approximate geographic location

Pages viewed

Links clicked

Date and time of visits

Referring website

Website activity and interactions

Information about how you navigate and use the Website

This information may be used for website functionality, security, analytics, troubleshooting, and improving our products and services.

3. Cookies and Similar Technologies

WarmOlv may use cookies, pixels, tags, analytics tools, and similar technologies.

These technologies may help us:

Keep the Website functioning properly

Remember preferences

Understand how visitors use our Website

Measure website performance

Improve the shopping experience

Understand marketing effectiveness

Detect fraud or suspicious activity

You may be able to control or disable cookies through your browser settings. Certain Website features may not function properly if cookies are disabled.

4. How We Use Personal Information

We may use information we collect to:

Process and fulfill orders

Process payments

Ship products

Provide order confirmations and shipping updates

Respond to customer questions

Provide customer service

Communicate about purchases

Manage customer accounts, if applicable

Improve our Website and products

Personalize your experience

Analyze Website traffic and usage

Prevent fraud, abuse, and unauthorized transactions

Maintain Website security

Send marketing communications when permitted by law and when you have provided the required consent

Maintain business and transaction records

Comply with legal and regulatory requirements

Protect the rights, property, safety, and security of WarmOlv, our customers, and others

5. How We Share Personal Information

We do not sell your personal information for money.

We may share information with third parties when reasonably necessary to operate our business, including service providers that assist with:

Payment processing

Website hosting

E-commerce services

Order fulfillment

Shipping and delivery

Email communications

Marketing

Website analytics

Fraud prevention

Customer service

Information technology

Website security

These service providers may receive information necessary to perform services on our behalf.

We may also disclose information:

When required by law

In response to a valid legal request

To protect our legal rights

To investigate fraud or suspected unlawful activity

To protect the safety of our customers, business, Website, or others

In connection with a merger, acquisition, sale, financing, restructuring, or other business transaction

6. Payment Processing

WarmOlv may use third-party payment processors, such as Stripe or other payment services, to process transactions.

When you make a purchase, your payment information may be transmitted directly to the applicable payment processor.

Third-party payment processors maintain their own privacy policies and security practices. We encourage you to review the privacy policy of the payment provider used for your transaction.

7. Shipping and Order Fulfillment

To fulfill your order, we may provide necessary information to shipping carriers, fulfillment providers, and other service providers.

This may include your:

Name

Shipping address

Email address

Telephone number, when necessary for delivery

We only intend to provide information reasonably necessary to complete and deliver your order.

8. Marketing Communications

If you sign up to receive marketing communications from WarmOlv, we may send you:

New product announcements

Promotions

Special offers

Brand updates

Restock notifications

Other marketing communications

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in the email.

Please understand that even if you opt out of marketing communications, we may still send you necessary transactional communications, such as order confirmations, shipping notifications, or responses to customer-service requests.

9. Social Media and Third-Party Platforms

WarmOlv may maintain social media accounts or use third-party platforms to promote our products and communicate with customers.

If you interact with WarmOlv through a third-party platform, that platform may independently collect and process information about you.

Your use of third-party platforms is governed by their own terms and privacy policies.

10. Customer Reviews, Photos, and User Content

If you voluntarily submit a review, testimonial, photograph, video, comment, or other content to WarmOlv, we may use that content for legitimate business and marketing purposes as permitted by applicable law and any permission or terms associated with your submission.

We will not intentionally publish private information that you did not provide for publication.

If you believe your information has been published without authorization, please contact us.

11. Children’s Privacy

Our Website is not directed toward children under 13, and we do not knowingly collect personal information from children under 13.

If you believe that a child has provided personal information to us without appropriate consent, please contact us so we can take reasonable steps to delete the information.

12. Data Security

We take reasonable administrative, technical, and physical measures designed to protect personal information against unauthorized access, disclosure, alteration, misuse, or destruction.

However, no website, electronic transmission, storage system, or method of security can be guaranteed to be completely secure.

You should also take reasonable steps to protect your own information, including using strong passwords and avoiding sending sensitive information through unsecured communications.

13. Data Retention

We retain personal information for as long as reasonably necessary for legitimate business purposes, including:

Completing transactions

Providing customer service

Maintaining business and financial records

Resolving disputes

Preventing fraud

Enforcing agreements

Complying with legal, tax, accounting, and regulatory obligations

When information is no longer reasonably necessary, we may securely delete, destroy, anonymize, or otherwise dispose of it, subject to applicable legal requirements.

14. Your Privacy Choices

Depending on where you live and applicable law, you may have certain rights regarding your personal information.

These rights may include:

Requesting access to personal information we maintain about you

Requesting correction of inaccurate information

Requesting deletion of certain personal information

Requesting information about how your personal information is collected or used

Opting out of certain marketing communications

Exercising other privacy rights provided by applicable law

We may need to verify your identity before completing certain privacy requests.

We will not discriminate against you for exercising privacy rights provided to you by law.

15. Colorado Privacy Rights

If you are a Colorado resident, you may have additional privacy rights under applicable Colorado law.

Depending on whether the applicable law covers WarmOlv and your particular circumstances, these rights may include rights concerning access, correction, deletion, portability, and certain choices regarding the processing of personal data.

Requests may be subject to legally permitted exceptions and verification requirements.

16. Do Not Track Signals

Some web browsers offer a “Do Not Track” setting. Because there is currently no universally accepted standard for responding to these signals, our Website may not respond to every browser-based Do Not Track signal.

17. Third-Party Websites and Services

Our Website may contain links to websites, applications, payment processors, social media platforms, shipping services, or other third-party services.

We are not responsible for the privacy practices, content, security, or policies of third-party websites or services that we do not control.

We recommend reviewing the privacy policy of any third-party service before providing personal information.

18. Business Transfers

If WarmOlv is involved in a merger, acquisition, sale of assets, financing, reorganization, bankruptcy, or similar transaction, personal information may be transferred as part of that transaction.

Any successor or acquiring entity may be subject to applicable privacy obligations.

19. Legal Disclosures

We may disclose personal information when we reasonably believe disclosure is necessary to:

Comply with applicable law

Respond to legal process

Respond to governmental requests

Enforce our policies or agreements

Investigate potential violations

Protect our rights or property

Protect the safety of customers, employees, or others

Prevent fraud or other unlawful activity

20. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business, Website, technology, services, or applicable laws.

When we make changes, we will update the Last Updated date at the top of this Privacy Policy.

Your continued use of the Website after an updated Privacy Policy is posted means you acknowledge the updated policy to the extent permitted by applicable law.

21. Contact WarmOlv

If you have questions about this Privacy Policy, want to exercise a privacy right, or have concerns about how your information is handled, please contact us through the contact information provided on TheWarmBox.com.

WarmOlv

Website: TheWarmBox.com

Email: WarmOlv.hub@gmail.com

22. Important Notice

Website: TheWarmBox.com

Email: WarmOlv.hub@gmail.com

22. Important Notice

This Privacy Policy is intended to explain WarmOlv’s general privacy practices. Privacy requirements can vary depending on where your customers live, what information your Website collects, which third-party services you use, and the size and nature of your business.

WarmOlv should periodically review this Privacy Policy and update it whenever its data practices or applicable legal requirements change.